To Rent or Return
When a customer tells us they are considering returning their rental, we always ask this important question, "will the student continue to play next school year?"
If the answer is, "No, the student no longer wishes to play"
and there isn't someone at home who wishes to start playing a violin, viola, or cello--we typically recommend that the customer cancel the rental contract
. In this instance, we recommend the customer simply stop by during our regular business hours and bring the instrument, case, and bow they are renting. When the instrument outfit is returned, the contract is canceled and, if the customer has made more than one rental payment, any unused months of rent (and maintenance/protection) will be credited back to the customer at that time. Upon cancellation, the customer's rental credit will be canceled.
If the answer is, "Yes, the student will continue to play next school year"
-- we typically recommend that the customer continue to rent
. The advantage to continuing to rent through the summer is twofold:
1. The student can PRACTICE through the summer! (I know, I know, this can sometimes be a challenge to arrange, but just like keeping up with that summer reading, summer practicing can help students maintain the skills they obtained through the year!)
2. The customer can keep their rental credit and continue to gain equity toward the purchase of ANY rental instrument in our stock.* However, cancelling your rental contract cancels your rental credit.
But the Student is Still Growing...
After advising a customer to continue to rent through the summer, we often hear this follow-up question, "Well, the student is growing and they probably won't need this instrument next year--they will need a different size. Why would I keep renting?"
The answer to this question is this:
At Lashof Violins, 100% of your rent can apply toward the purchase of any rental instrument in our stock*--LARGER sizes included!