LASHOF VIOLINS RETURN POLICY
*Original Invoice Required for All Returns*Music:
All regularly-stocked sheet music may be returned for store credit up to one week after purchase--music
may not be written in and must be in new condition (clean and free from defects, creases, etc; Red dot sales excluded)Cases and Shoulder Rests:
Cases and shoulder rests may be returned for store credit up to 2 weeks from purchase--the items must be in original packaging (when available), show no wear, and must be in new condition (clean and free from markings).Strings:
Strings may be returned for store credit for up to 30 days after purchase; strings must be unused, intact, and in original packaging; string packaging must show no wear. Returned unused strings are subject to a 10% restocking fee. Installed/Used strings are not returnable.Instruments & Bows:
We encourage customers who are uncertain about purchasing an instrument or bow to take advantage of our free trial program. Excluding instrument outfits (or their components), instruments, and bows purchased using a trade-in/rental credit and items previously taken out on trial, instruments and bows may be returned for a full refund for up to one week after purchase. Returned instruments/bows must be in the same condition in which they were sold. Instruments/bows not returned in original condition may be subject to devaluation/repair fees. Instruments and bows taken out on trial and then purchased are only eligible for use as a trade-in and are subject to our trade-in policy.
Instrument outfits (or their components), instruments, and bows taken out on trial or purchased using a trade-in or rental credit are not eligible for return but may be traded-in (Click Here to see our Trade-In Policies)
Accessories and other items not listed may be returned for store credit for up to 30 days after purchase and may be subject to a 10% restocking fee. Returned accessories must be in original packaging (when available), unused, and in new condition.Special Orders, Installed Strings/Instrument Parts, Electronics, Bridges, and Rosin are not returnable.